Frequently asked questions

Everything you need to know about BluuKlr.

Find quick answers to common questions about getting started, managing your team, communicating with clients and running your service business with BluuKlr.

Can't find what you're looking for? Our team is here to help.

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Getting started

New to BluuKlr? Start here.

Set up your account, import your clients and invite your team — here is what to expect before you begin.

Yes. You can use the Free plan indefinitely without a credit card or start a 14-day trial of a paid plan. Paid trials require a credit card, but you won't be charged during the trial period. Cancel before it ends to avoid a charge.

Yes. BluuKlr supports client imports using CSV files. You can prepare your customer information using the import template available in the app.

You can start by setting up your clients, scheduling jobs and inviting your team. The time required depends on the amount of information you're importing and how your business operates.

Plans & billing

Simple plans. Clear answers.

No contracts and no setup fees — here is exactly how trials, plan changes and billing work.

No. BluuKlr has no setup fees or long-term contracts. You can change or cancel your paid plan at any time.

Yes. You can manage your subscription through Settings → Manage Billing & Plan in the app. Available options and billing adjustments depend on the plan change.

If you started a paid-plan trial, your payment method will be charged when the 14-day trial ends unless you cancel beforehand. Your account data remains available when you transition to a paid plan.

Features & operations

Get more done with one connected platform.

Scheduling, GPS, route planning, two-way texting and team permissions — what the platform does day to day.

Yes. BluuKlr provides GPS tracking and job check-ins to help you see field activity and coordinate your team.

Yes. The Route Planner uses scheduled jobs and Google Maps to organize stops and provide estimated arrival times, distances and driving directions. The stop order is calculated automatically.

Yes. BluuKlr supports two-way SMS through a dedicated business number. You can communicate with clients directly and automate messages such as job confirmations, arrival updates and invoice notifications.

BluuKlr supports multiple service types, including cleaning, lawn care, handyman and moving services. The number of service types available may depend on your plan.

No. Employee accounts have limited access to help protect client information and business data. Employees can view their assigned jobs and relevant job details, while administrative and financial information remains restricted.

Payments & support

Need help or a billing question?

How clients pay your invoices, where to find documentation and the fastest ways to reach the team.

Clients can open invoice links on their phones and pay using supported online payment methods. You can also record payments received through methods such as cash or check. Payment processing availability depends on your plan.

You can access written guides in the Help Center, reply to an email from BluuKlr or use the chat button inside the app. Support options and response times may vary by plan.

Visit the Documentation and Guides sections in Resources for instructions on features, account setup and everyday workflows.

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Still have questions?

We're here to help.

Didn't find the answer you need? Get in touch with our team for help with your account, questions about features or guidance on getting started with BluuKlr.

You can also reply to any email from BluuKlr or use the chat button inside the app.